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Privacy Policy

The Advocacy People take the privacy of the people we work with, supporters, staff and volunteers very seriously.


What information do The Advocacy People collect?


We ask for personal information from you when you enquire about our activities, make a referral for yourself or another person, send or receive an e-mail, donate to us, ask a question or otherwise provide us with personal information.


We may also receive information about you from other people such as a social worker who wants to make a referral for you or a relative who asks for information to be sent to you.


It is important that you agree to your information being held by us.


We will usually ask for your name, address, phone number, email address and date of birth and find out why you are contacting us.


We may also ask for information about any protected characteristics.


It is against the law to discriminate against anyone on the basis of:​




Gender reassignment

Marriage and civil partnership

Pregnancy and maternity




Sexual orientation


These are called protected characteristics.


What do The Advocacy People need this information for?


We need this information so that we can process your enquiry, referral or job application and make contact with you.


We collect information about protected characteristics so that we can check everyone can access our services. 


Who sees this information?


Your personal information is only seen by those who need it to do their jobs. This is done through our secure database. We will not share information about you outside The Advocacy People, unless you tell us we can. 


The only time we would tell someone else is if you tell us something which makes us think you or someone else may be:

  1. at risk of serious harm or abuse

  2. committing a serious criminal offence​

   or if a court says we have to


We will always try to tell you if we are going to do this.


The people who fund our services also like to know what services are being provided and to whom so that they can make sure we are doing our jobs properly. The information we share with them is completely anonymous which means there is nothing which can identify you.

Where do The Advocacy People keep the information they have about me?

Information is stored in an online secure database and other servers protected by encryption and password security. Printed items such as letters are scanned and uploaded to the database. Unless otherwise requested, the original document will be securely destroyed.

The Advocacy People will


  • Keep your information up to date, when necessary.

  • Only keep your information for as long as we need it, after which it will be destroyed.

  • Protect your information from unauthorised or accidental disclosure.

  • Provide you with a copy of your personal information on request.

  • Correct inaccurate or misleading data as soon as possible.


Data Processor Agreements

Where we use any third-party to process data or personal information on our behalf (such as Google, Meta, Apogee, etc.) every care has been taken to ensure all parties are compliant with Data Protection legislation and GDPR, and that they are aligned to our ongoing commitment to handling personal data appropriately.

These measures have included initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with data protection legislation and GDPR.


Our full Privacy Policy can be requested by contacting us on the details below and applies to all paper and electronic records.


For further information and requests contact:


Data Protection Officer

The Advocacy People

PO Box 375


TN34 9HU


0330 440 9000

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